Free
$0 / per month
Try Conversell on your website.
AI Replies: 1,000 / month
- 1,000 AI Replies / month
- 1 bot
- 400,000-character Knowledge Base
- Website chat widget
- Test the voice bot (3 numbers, 30 min)
- 1 seat
Pricing
Simple, transparent pricing
Start free, scale as you grow. All plans in USD — no hidden fees, no long-term contracts.
Save with annual billing — 2 months free (~17% off).
Founders offer: lifetime $19/mo Starter for the first 100 customers.
Most popular
Starter
$29 / per month
For growing shops.
AI Replies: 5,000 / month
- 5,000 AI Replies / month
- 5 bots
- 4M-character Knowledge Base
- All chat channels (Website, Messenger, Instagram, WhatsApp)
- 2 seats
- Test the voice bot
- Remove Conversell branding
Pro
$79 / per month
For serious sellers.
AI Replies: 15,000 / month
- 15,000 AI Replies / month
- 200 voice minutes (Vocalbot)
- Unlimited Knowledge Base (fair use)
- 15 bots
- Alexa
- 5 seats
- Advanced analytics
- Priority support
Custom
Let's talk
For high volume & enterprises.
AI Replies: Unlimited
- Unlimited AI Replies
- 1,000+ voice minutes / month
- Unlimited bots
- Dedicated Knowledge Base
- Unlimited seats
- All channels + premium voice
- White-label & SLA
- Dedicated manager
Add-ons
Need more capacity? Add premium packs without changing plans.
AI Replies
+5,000 replies
$35 / month
Available on Starter, Pro
Vocalbot minutes
+100 min
$25 / month
Available on Pro, Custom
Compare plans
| Feature | Free | Starter | Pro | Custom |
|---|---|---|---|---|
| AI Replies / month | 1,000 | 5,000 | 15,000 | Unlimited |
| Vocalbot (voice) | Test: 3 # + 30 min | Test: 3 # + 30 min | 200 min/mo | 1,000+ min/mo |
| Bots | 1 | 5 | 15 | Unlimited |
| Knowledge Base | 400K chars | 4M chars | Unlimited (fair use) | Dedicated |
| Seats | 1 | 2 | 5 | Unlimited |
| Website widget | ✓ | ✓ | ✓ | ✓ |
| Messenger, Instagram, WhatsApp | — | ✓ | ✓ | ✓ |
| Vocalbot (production) | — | — | ✓ | ✓ |
| Alexa | — | — | ✓ | ✓ |
| Remove branding | — | ✓ | ✓ | ✓ |
| Advanced analytics | — | — | ✓ | ✓ |
| Priority support | — | — | ✓ | ✓ |
| White-label & SLA | — | — | — | ✓ |
Pricing FAQ
What is an AI Reply?
An AI Reply is one answer generated by your bot in response to a customer message. A single conversation usually contains several AI Replies. Replies are counted across all text channels (website, Messenger, Instagram, WhatsApp). Voice calls are NOT counted as AI Replies — they use a separate voice allowance.
How is the Knowledge Base measured?
Your bot's Knowledge Base is the content it learns from — website pages, uploaded files and Q&A. Capacity is measured in characters of indexed content. Free includes 400,000 characters; Starter 4,000,000; Pro is unlimited (fair use). The AI Knowledge Base powers every plan — only its size changes.
How does voice (Vocalbot) work?
On Free and Starter, the voice bot runs in test mode: add up to 3 phone numbers in Settings — only those numbers can call your bot — with a one-time 30-minute total testing budget. Upgrade to Pro to open your voice bot to all callers with a monthly minute allowance.
What are seats?
Seats are the number of team members who can manage your bots and workspace. Free: 1, Starter: 2, Pro: 5, Custom: unlimited.
Which channels are included?
Channels are where your bot talks to customers: website chat widget, Facebook Messenger, Instagram, WhatsApp, voice (Vocalbot) and Alexa. Free is web only; Starter adds all Meta chat channels; Pro adds full voice and Alexa.
Need a custom plan?
Tailored to your team size, AI Reply volume, and integration needs.