Measure, Analyze, and Optimize Your Chatbot Performance
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Track the success of your chatbots with advanced analytics
Gain deep insights into how your chatbot is performing. Track user engagement, conversations, and messages to optimize customer interactions and maximize impact.
A Unified Dashboard for All Your Insights
Bot Performance Overview
New Users: Track growth by identifying first-time visitors.
Active Users: Monitor how many users interact with your bot.
Conversations: Measure the number of conversations your bot handles.
Messages: Analyze total messages exchanged between your bot and users.
In-Depth Analytics
Average Number of Conversations: Track user retention and engagement by monitoring how many conversations happen per user.
Average Number of Messages: Track engagement with messages sent per conversation.
Average Conversation Duration: Evaluate how long your users interact with the bot.
Notification Analytics
Track the reach of automated notifications : Track growth by identifying first-time visitors.
Order Updates: Measure engagement with order notifications.
Promotions & Campaigns: Analyze the reach and effectiveness of your campaigns.
Channel Analytics
Compare and optimize your chatbot’s effectiveness on each channel:
- Amazon Alexa
- Facebook Messenger
How Conversell Analytics Helps You Succeed
Real-Time Insights
Monitor live user activity and message performance.
Measure Impact
Track KPIs like user growth, conversation rates, and more.
Optimize Performance
Refine your chatbot to increase efficiency and user satisfaction.