Privacy Policy

We gather the following types of information from our users:

• Information you provide: Name, email, phone number, country, company name, contact details, address, and bank details when completing forms or entering contracts.
• Correspondence: Records of mobile calls or emails you send us.
• Survey & feedback: Information provided in surveys or feedback requests used for research and product improvement.
• Website usage details: IP address, domain name, browser version, OS, access time, traffic data, location data, web logs, page movements, and referring addresses — collected via cookies and tracking technologies.
• Third-party sources: Information from affiliate companies, business partners, search engines, or credit agencies in relation to due diligence.

• Through your entry and use of the Conversell website.
• When you voluntarily provide information via contact forms or newsletter subscriptions.
• Independently or through authorized third-party service providers.
• From emails and phone calls received by our customer services.

• Communication & payments: To contact you about services, updates, promotional offers, and to process payments.
• Service improvement: To analyze performance, fix errors, and improve usability.
• Personalization: To recommend features and personalize your experience.
• Legal compliance: To comply with applicable laws and verify identity.
• Advertising: To display interest-based ads — without using personally identifiable information.
• Fraud prevention: To prevent and detect fraud and abuse.

We are committed to keeping your personal data safe and secure. Collected data is stored in a secure, GDPR-compliant CRM application, and system access is controlled in a secure and authorized manner.

• Right of access: Request a copy of the personal data we hold about you.
• Right to be forgotten: Ask us to delete your data or stop processing it.
• Right of rectification: Request correction of inaccurate personal data.
• Right to object: Object to processing of your data for marketing purposes.
• Right to restrict processing: Request restriction of processing in certain situations.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to withdraw consent: Withdraw consent for processing at any time.
• Right to be informed: Be told clearly how your information is used.

To enable our systems to recognize your browser and improve our services, we use cookies on the website. For more information about how we use cookies, please read our dedicated Cookies Policy.

Any changes to our Privacy Policy will be posted on this page and, where appropriate, communicated by email. Please check back frequently to see updates. This Privacy Policy was last updated on 23 July 2021 and replaces any previously applicable policy.

If you have any queries or complaints regarding this Privacy Policy, please contact us:

• Email: dpo@conversell.ai
• Address: 5 rue du Helder, 75009 Paris, France